frequently asked Questions

• You come in a group, greater than or equal to 20 people (see page "GROUPS")

• You come alone, with family or friends (less than 20 people) (see "Tickets" page) two possibilities are available to you:

• Online booking, strongly recommended, allows you to choose the day and time of your visit, which also gives you the right to "skip the line" (priority access).
  Places are limited by our health plan. This reservation can be made up to 2 hours before the departure of the tour. If the desired time slot is not available you can select another that suits you.

• At the ticket office, on site: you choose the time of your visit for the same day, depending on remaining availability.

You can book a guided tour by phone for the same day, subject to availability, or on another day (do not leave a reservation message on the answering machine).

When arriving by car via the small one-way departmental road, you will find 400 free parking spaces (P1 and P2) located in the immediate vicinity of the Reception Pavilion. We have parking spaces suitable for disabled people in the immediate vicinity of the entrance (signposted path).

Meet in front of the entrance 15 minutes before the start of your visit, you will find a dedicated cash desk where we will check your tickets and discounts.

Go to the ticket office 15 minutes before the start of your visit (dedicated line), to pay and collect your tickets.

Meet at the ticket office, line "without reservation" your departure will take place according to the availability of the moment.

After collecting your tickets, head to the departure station to board the Funicular. The guided tour, guided, lasts approximately 1h15 . Here, the first surprise, you climb into the cave aboard a funicular to face the 36% slope! Arrived at the upper station the visit will begin.

The approximately 1km route has 550 steps up and down . The visit is accessible to the greatest number and includes 8 stops punctuated by personalized explanations from the guide.

The constant temperature in the Cave is 15 ° C , very pleasant we recommend that you bring warm clothing and shoes suitable for a visit in a humid environment. It will cool you down in summer when the outside temperatures are scorching and warm you up in winter.

The return, without crossing groups, can be done by funicular or on foot through the tunnel to the exit.

Before leaving, take a walk on the panoramic terraces, in the heart of a garden where more than 160 species of Mediterranean flora have been identified and a few exotics that have adapted to the foot of the cliff facing south.

When you leave us by car on the small one-way departmental road, you can observe the Hérault gorges, the possibilities for relaxation by the water are a perpetual invitation to stop and stroll to discover the thousand and a wealth of heritage from the Languedoc-Mediterranean.

For questions of conservation and hygiene, pets are not allowed during the visit, except in a dedicated bag . However, and subject to availability, we can keep them in the Boutique during your exploration of the cave. Guide and assistance dogs are welcome on site.

Our 400 parking spaces (P1 and P2) located near the Reception Pavilion are free and accessible to visitors.

Warning : unguarded parking areas. La Grotte des Demoiselles regrets to decline any responsibility in the event of theft or damage. Also, we recommend that you do not leave any valuables in your vehicles. Thank you for your understanding.

We have several parking spaces suitable for disabled people in the immediate vicinity of the entrance to the Reception Pavilion (signposted path).

Attention: unguarded parking areas. La Grotte des Demoiselles regrets to decline any responsibility in the event of theft or damage. Also, we recommend that you do not leave any valuables in your vehicles. Thank you for your understanding

Motorhomes are welcome . They can stay in parking lot P1 during the visit or for one night. However, we are not equipped with a drainage platform, water supply or electrical terminals.

Attention: unguarded parking areas. Grotte des Demoiselles regrets to decline any responsibility in the event of theft or damage. Also, we recommend that you do not leave any valuables in your vehicles. Thank you for your understanding.

Photos are allowed , without stand or flash during your visit. Selfie sticks are strictly prohibited for safety reasons.

Yes, Holiday vouchers / connect (ANCV) are accepted without change when you buy at the Box Office and in the Boutique. (No multi-payments connected holiday vouchers in 2021)

The Brasserie of Grotte des Demoiselles invites you to discover the richness of our land with a salty, sweet or frozen break. At any time of the day you will find mixed salads, cheeses, homemade sandwiches, hot toast, fries, waffles, ice cream as well as a wide choice of hot or cold drinks. Come and extend your visit on our panoramic terrace.

Picnics are authorized under the trees or under the canvases of the terrace depending on attendance. We invite you to consult the Services section for any further information: https://demoiselles.troa.fr/en/services

Yes, the visit is accessible in all weathers no risk of flooding (the Hérault river is located 200m below) you will be sheltered from bad weather. We even recommend that you come and explore the cave after the heavy spring and autumn rains to fully enjoy the soundscape.

Nestled in the heart of a territory of a very rich heritage and outdoor activities : climbing, hiking, Canoeing, Cirque de Navacelles, Gorges de la Vis (Classified on the World Heritage list of the 'UNESCO), Abbey of Saint-Guilhem-le-Désert, Mont Aigoual.

You will have enough to spend an unforgettable full day! A day full of emotions ... life-size!

The beauty of its landscapes will make your stay in this corner of the Hérault valley an unforgettable memory. We invite you to consult the Around the Cave section for further information: https://demoiselles.fr/en/aurond-the-cave

A funicular is a public transport running on rails and whose traction is provided by a cable. The funicular track is unique but split in the middle of the route to allow the crossing of the two wagons. The funicular to the cave is historic: the first of its kind in Europe built between 1930 and 1931. Of course, it has been modernized several times, but always respecting the original choices. It is he who will allow you to access the interior of the cave, you will climb, about 54 meters in a tunnel, 160 meters long at 36% slope.

It saves you 300 steps to go! If you wish (but it is of course optional) you can walk down to them on your return from the visit. The guide will certainly suggest it to you. At the upper station, an informative panel will detail the characteristics of this historic funicular, and you can even admire its mechanism through its glass cabin. (More info on www.funiculaires-france.fr)

We have put in place a health plan approved by the authorities to welcome you and enjoy your visit with confidence, in accordance with the "charter of the Association of Grottes de France" (ANECAT). The visit circuit is a loop that allows us to easily regulate the flow of visitors and avoid crossings.

The number of people per visit has been reduced. Wearing a mask is compulsory from 11 years old during the guided tour and on the site . All our tours are accompanied by a guide who will remind you of the best practices to follow. Our staff are equipped with masks. Our Reception Pavilion has been redesigned to allow you to comply with the rules related to our health protocol. Hydroalcoholic solution dispensers are located at various points on the site, particularly at the start and end of visits. Regular cleaning and disinfection of common areas is carried out.

We recommend that you take your tickets online in order to regulate the flow at our counters and to welcome you in the best conditions.

The tours are always guided for your safety, for the protection of the site and of course for the explanations of our guides!
Our team is at your disposal to organize a tailor-made private visit if necessary. You can consult our "prices and offers" page: https://demoiselles.fr/en/rates
For any request, contact the Sales Department by email at [email protected]

The guided tour lasts about 1h15, you will walk about 1km, including 160 meters on board the funicular to face the 36% slope and thus enter the heart of the cave. The tour includes over the entire route a little over 550 steps uphill and downhill in a dark and often wet natural environment that can be slippery.

The path is rather easy, even for children! Accessible to the greatest number of people, the guided tour includes 8 stops punctuated by personalized explanations from the guide.

The constant temperature in the Cave is 15 ° C , very pleasant we recommend that you bring warm clothing and shoes suitable for a visit in a humid environment.

It will cool you in summer when the outside temperatures are scorching (natural air conditioning) and will warm you in winter.

Yes, the visit is secure and is aimed at young and old. The site is not accessible by stroller , however, you can easily take the visit with your young child by bringing your own your baby carrier . (Rental possible on the site depending on availability). Remember to cover it well, the temperature is constant at 15 ° C. We also advise our visitors to wear shoes suitable for a visit in a humid environment.

A changing table is available in the reception lodge toilets as well as in the children's toilets. We also provide you with a bottle warmer. We invite you to consult the Accessibility section for any further information: https://demoiselles.fr/en/accessibility

We invite you to consult the accessibility section for any further information: https://demoiselles.fr/fr/accessibility

Private tours can be organized upon prior request. You have a guide dedicated to your small group for privileged support on the entire visit route from the Reception Pavilion. Possibility of foreign language guides.

For any request, contact the Sales Department by email at [email protected] We invite you to consult the Offer & Prices section for any further information: https://demoiselles.fr/en/rates